After Sales Service

Horse Vans NZ Limited supports your purchase with access to all parts and supplies you may require. We can also manage future additions or changes you may wish to make to your Horse Van (or other Horse Transport vehicle) such as installing self supporting awnings.

At Horse Vans we support you with discounted consumables and parts for your Horse Van, either purchase directly or advise your mechanic to purchase from us on your behalf. Any parts required that are not listed can be easily sourced and delivered by Fedex within 5 working days if required.

MY PERSONAL GUARANTEE OF HAPPINESS

You get 60 days to return the vehicle for your money back for any reason whatsoever.  

Plus we offer full loading and travelling support for any horse you wish to travel at any time, anywhere, that means help with planning, by phone, by email, in person or by organizing professional help.

- 60 day any reason return policy (excludes return due to owner or third party damage)
- Full horse loading and travelling support

Also included in every purchase;
- mechanical warranty
- coachbuild warranty
- on road costs
- registration and WOF or COF
- 1,000km of diesel road user charges

Larissa Mortimer
MANAGING DIRECTOR